Beginning June 2025, a monthly fee of $3.50 will be charged to your account if you choose to receive paper statements. This fee will be automatically deducted from your account on every last day of each month while you are enrolled in paper statement delivery. To help you save and enjoy added convenience, LCCU offers free Electronic Statements through LatinoConnect online and the mobile app. Switching to E-Statements is easy and ensures quick, secure access to your account information anytime. Read below to learn how to sign up for E-Statements.
Manage your finances effectively. Our online statement feature provides you with quick and easy access to your account statements, allowing you to track your financial health anytime and anywhere.
*Note: Regular transaction and deposit accounts are included in a single statement, separate from mortgage and credit card statements. Each statement will display all accounts associated with your Member ID for easy review.
Enroll in E-Statements
- Log in to your LatinoConnect account online or mobile app.
- Once logged in, click on the Menu.
- From menu options, select More
- Scroll down to choose Documents and Statements.
- Next, select Paperless Settings.
- Check off the Statements and Tax Forms box .
- Click Save to finalize your enrollment to Electronic statements.
View Your Statements Online
With just a few clicks, you can view your monthly account statements online or directly through our mobile app.
*Note: Monthly statements are available at the start of the following month. e.g. October’s statement will appear in your account at the beginning of November.
- Log in to LatinoConnect online or mobile app.
- Once logged in, click on the Menu.
- From menu, select More
- Scroll down to choose Documents and Statements.
- Next, select eStatements and Documents.
- Under the statements tab, choose the monthly statement you would like to view.
- Once you’ve selected a statement, you’ll have the option to view it on your device or download and print the document for your records.
Spanish Statements
Members who prefer to receive their statements in Spanish can easily make the switch! Simply call our Member Service Center at (919) 595-1800 or send us a secure message through LatinoConnect requesting your statements in Spanish.
*Note: Merchant names will not be translated and will appear as they are provided by the merchant.
- To send us a secure message, Log in to LatinoConnect online or mobile app.
- Once logged in, tap on Menu.
- Click on Message Center or the envelope icon.
- Select Create a New Message.
- Fill in the Subject as Spanish Statements, select statements under topic and type your request on the message box.
- Click Send. You will be notified once a representative has made the switch on your account.
What is in Your Statements
Understanding your financial statements is crucial for effective money management. Review the following details to help you understand your finances and make informed decisions.
Stay informed about your home loan with our clear and detailed mortgage statements. Track your payments, interest, and remaining balance, all in one easy-to-read document.
Manage your spending and stay on top of your finances with our comprehensive credit card statements. Review your transactions, payments, interest charges, and available credit at a glance.
*Note: Credit Card Statements must be enrolled in electronic statements to view online.
*Note: All Credit Card payments must be sent to: LATINO COMMUNITY CREDIT UNION – PO BOX 71050, Charlotte, NC 28272-1050
