How would you like to contact us?
Visit Your Local Branch
Our business hours are Monday to Thursday from 9am to 5pm, and Friday from 9am to 6pm.
Use our Drive-Thru Service
You can access our drive-thru services at the following branches:
• Raleigh
Find an ATM
Locate your nearest ATM for deposits, withdrawals, account inquiries and more
Chat with Us
You can securely chat with one of our representatives by clicking the orange chat icon located on the lower right side of our website.
Alternatively, you can chat with us through your mobile app. Simply click on the “?” icon in the top right corner of your screen, then select “Start a Chat” from the Contact Info section. For further assistance, you can also use our CoBrowsing Code option to share your screen with a representative.
Please note, this service is available during business hours only.
Call us by Phone
To speak with one of our representatives, please call us at (919) 595 -1800 Monday through Friday from 9am to 6pm.
Send us a Secure Message
Send us a Secure Message through LatinoConnect for any inquiries or information on your accounts.
Through the Mobile App
- Sign in using your username and password.
- Click on the Menu.
- Select the message icon at the top right corner.
- On the Message Center, choose Create New Message.
- Detail your inquiry and click send.
- Once we receive your secure message, we will assist you with a reply to your request.
Online
- Sign in using your username and password.
- Click on the “?” icon at the top right corner of your desktop screen.
- Select Create New Message under the Message Center section.
- Detail your inquiry and click send.
- Once we receive your secure message, we will assist you with a reply to your request.
Share or Request other information
For media inquiries or any additional information about our programs, or partnership opportunities contact us via email at info@latinoccu.org.
Send us Mail
Latino Community Credit Union
PO Box 14647
Durham NC, 27709
Credit Report Dispute Notice
If you wish to dispute an item reported by the Credit Union to your credit report, you may submit a written request to the address shown below:
Latino Community Credit Union
Attn: Credit Reporting
PO Box 14049
Durham, NC 27709
Note: In your letter, provide your name and the account number along with the specific information that is being disputed.
Notice of Error/Request for Mortgage Loan Information
If you wish to assert an error or request information relating to the servicing of your mortgage loan, submit a written request to the address shown below:
Latino Community Credit Union
Attn: Loan Servicing
PO Box 13868
Durham, NC 27709
Note: In your letter, provide your name and the account number along with the error you believe has occurred or the information that you are requesting.
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