Consumer Privacy Notice
WHAT DOES LCCU DO WITH YOUR PERSONAL INFORMATION? Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to […]
Tutorials
Become a pro at managing your accounts online. Explore our video library to guide you through every step of using LatinoConnect. From account management to setting up alerts, these videos will help you make the most of your LCCU experience. Returning user, Sign In to LatinoConnect for the First Time Register to LatinoConnect https://youtu.be/QNBtT0guBCshttps://youtu.be/MUVvXshIZPc Recover […]
Legal Information
For your convenience, we provide digital access to key legal documents. These resources ensure you are informed and aware of the terms and policies that apply to your LCCU accounts and services. To review any of these documents, simply select from the list below: Terms of Use: Review the general terms and conditions governing your use […]
Home Mortgage Disclosure Act
The HMDA data about our residential mortgage lending is available online for review. The data shows geographic distribution of loans and applications; ethnicity, race, sex, age, and income of applicants and borrowers; and information about loan approvals and denials. This data is available online at the Consumer Financial Protection Bureau’s Web site (www.consumerfinance.gov/hmda). HMDA data […]
Important Information for Organizational Account Applications
Thank you for your interest in opening an organizational account and making an impact investment at Latino Community Credit Union. Download Forms To open an account, please click the link above to download and complete the necessary forms. Once completed, please send them to investments@latinoccu.org If you have any questions, please contact us at 919-595-1800 […]
Zero Liability Guarantee for Online Fraud
Learn more about what we do to keep you safe You will not be liable for any online fraud that originates from our Member Access or Mobile Access sites that occurred through no fault of your own. If you notice any suspicious or fraudulent activity, please contact us immediately at (919) 595-1800. In order to […]
Current Threats
Know what to avoid Minimizing the risk of current threats is a joint effort between LCCU and our membership. Please review how you can protect yourself from these threats, as well as how LCCU protects you. Malware Malware, derived from the words “malicious” and “software”, is used by criminals to damage your computer system without […]
Why, When and How LCCU Will Contact You
Find out what will happen if we need to reach you We will never email, call or text you to ask for your financial information such as User IDs, Passwords, or card information. If you receive a call, text or email asking for information, please notify your local LCCU branch or our Virtual Branch at […]
How You Can Protect Yourself
Follow these simple steps to keep your information safe LCCU knows the significance of protecting our members’ identities and their financial information. We continue to stress the importance of you never disclosing personal financial information, including card information via telephone, mobile device or over the internet without the call or transaction being initiated by you. […]
How LCCU Protects You
Learn more about what we do to keep you safe Account Access We employ strategic security controls to keep your personal and account information secure. Member and Mobile Access We use a multi-layered approach to protect you We provide the Intelligent Defense Check (ID Check) security feature to our members for added online protection. ID […]
