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LatinoConnect Online Services

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What is LatinoConnect? 

LatinoConnect is LCCU’s digital platform that gives you secure access to your accounts — online or through our mobile app. Created for our members, it makes managing your money simple, convenient, and secure — wherever life takes you.

What You Can Do with LatinoConnect

  • Open and manage your accounts effortlessly.
  • Transfer funds between accounts and to other members with ease.
  • Pay bills from anywhere you are using BillPay.
  • Manage your cards (report lost/stolen cards, request replacements, set travel notices).
  • Set up text alerts and account notifications.
  • Send domestic and international wires transfers.
  • Deposit checks remotely.
  • Apply for loans.
  • Order checks and update your contact information.
View Mobile App

How to Access

Download the app, set up your access in minutes, and start enjoying all the digital tools LCCU has to offer. Manage your money in English or Spanish, with no lines and no limits.

  • Social Security Number or Individual Tax Identification Number
  • Date of Birth
  • Mobile number
  • Account Number, Member number/ID or Debit Card Number
  1. Download and open the LCCU mobile app.
  2. Click Register as an Individual to start the registration process. 
  3. Enter the required text fields on the Personal Info screen. 
  4. Once completed, press the Next button. 
  5. On the Authenticate screen, choose a Delivery Method to receive the authentication code. 
  6. Provide that code in the Verification Code field. 
  7. Click Next to choose your Username and Password. 
  8. Choose a username and password that meets the requirements. 
  9. Once all required fields are completed, click the Register button to confirm the Username and Password. 
  10. On the Legal Agreements screen, Click the Accept and Continue button after reviewing the Terms and Conditions. 
  11. Congratulations on your registration to LatinoConnect. 

Download the app today!

Apple Store
Google Play Badge

  1. Open the App Store on your iPhone or iPad.

  2. In the search bar, type Latino Community Credit Union or LCCU and press Search.

  3. Locate the official LCCU app in the search results, then tap on the Get button.

  4. Confirm the download with your Face ID, Touch ID, or Apple ID password.

  5. Once downloaded, tap Open to launch the app and begin managing your accounts.

  1. Open Google Play Store on your Android device.

  2. In the search bar, type Latino Community Credit Union or LCCU and press the Search.

  3. Locate the official LCCU app in the search results, then tap the Install button.

  4. Allow any necessary permissions for the download.

  5. Once the app is installed, tap Open to access and start using your LCCU accounts.

Frequently Asked Questions (FAQ)

On our Website

  1. Click on Member Login.   
  2. Sign in with your username & password.  
  3. In the top right corner, click on your profile photo. 
  4. Select Profile to access your Contact Information page. 
  5. Update the necessary information.  
  6. Click Save changes to apply the updates.  

Via Mobile App

  1. Login into your LatinoConnect Mobile app.   
  2. Tap on Menu in the bottom right corner. 
  3. Select Settings, then choose Profile. 
  4. Your Contact Information will appear   
  5. Update the necessary details.  
  6. Tap Save changes to apply the updates. 
Online Service Agreement

Make the switch from paper and sign up for Electronic Statements with these simple steps: 

  1. Click on Member Login at the top right corner of our website. 
  2. Sign in with your username and password. 
  3. Once logged in, go to the more “...” tab and select Documents and Statements.  
  4. On the left-hand side, click on Paperless Settings. 
  5. Check the box for Statements and Tax Forms . 
  6. Click Save. 
  7. Review E-Statements terms and conditions, then click Accept & Continue. 
  8. You have successfully enrolled in e-Statements! 

 

Enroll to E-statements using the mobile app 

Watch Video

Stay connected and in control with LatinoConnect, making it easy to transfer funds anytime, anywhere! 

  1. Open the app and sign in with your credentials. 
  2. Once logged in, tap on the Transfers option in the menu. 
  3. Select Member to Member Transfer. 
  4. Input the recipient’s account information or member code and confirm the details. 
  5. Specify the Transfer Amount. 
  6. Double-check the details, then tap Submit to complete the transfer. 
  7. You will receive a confirmation message that the transfer was successful. 
Watch Video

Deposit your checks directly into your account using your mobile phone from anywhere, at any time, with just a few taps. 

  1. Log into your account through the LatinoConnect Mobile App. 
  2. Tap the deposit icon at the bottom of the screen. 
  3. Accept the terms and conditions. 
  4. Select the account where you want to deposit the check. 
  5. Enter the check amount. 
  6. Capture photos of both the front and the back of the check. *Remember to sign the back of the check and write "For LCCU Mobile Deposit Only" in English.  
  7. Review the details to ensure accuracy, then submit. *Hold onto your check for 14 days after depositing, then securely destroy it. 
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Locked out of your LatinoConnect account? 

Don’t worry, we’ve made it easy to reset or recover your password or username! 

Reset Password 

  1. Open your LCCU mobile app and scroll down to select the Forgot your Username or Password option on the login screen. 
  2. Enter your Username and Date of Birth, then click the Reset Password 
  3. You will be prompted to verify your identity for security purposes. 
  4. Choose a Delivery Method and click the Request Code 
  5. Once you receive your code via your chosen method, enter it in the Verification Code field. *If you don’t receive the code, you can click Resend Code, switch the delivery method, or contact our Member Service Center at 919-595-1800 for assistance. 
  6. Click Next to continue. 
  7. Enter a new password that meets the listed requirements. 
  8. Confirm your password and click Reset Password. 
  9. Return to the sign-in screen and log in to LatinoConnect using your new password. 

 

Recover Username 

  1. Open your LCCU mobile app and scroll down to select the Forgot your Username or Password option on the login screen. 
  2. Click on the I Don’t Know My Username option at the bottom, underneath Reset Password. 
  3. Enter either your email or phone number associated with your account. 
  4. Click Send when ready. 
  5. Retrieve your username through your chosen delivery method. 
  6. Return to the sign-in screen and log in to LatinoConnect with your username and password. 
Watch Video

Explore our video library to guide you through every step of using LatinoConnect.

View Tutorials

Get Started Today!

Download the app, set up your access in minutes, and start enjoying all the digital tools LCCU has for you. Manage your money in English or Spanish, with no lines and no limits.

Enroll in LatinoConnect
Download the Mobile App