Online Security

At Latino Community Credit Union, your security is our top priority. We are dedicated to keeping your personal and financial information safe while providing secure online financial services. Please remember that we will never call you to request your financial information. If you receive a call, text, or email asking for such information, please notify your local LCCU branch or our Member Service Center at 919-595-1800 immediately.

Learn More About Today’s Current Threats

Cybercriminals are continuously developing new tactics to steal personal and financial information. Staying informed about these evolving threats is the first step in protecting yourself and your accounts.

Learn How You Can Protect Yourself

Protecting yourself online starts with simple but effective habits. By staying proactive and aware, you can significantly reduce your risk of becoming a victim of online fraud.

Learn more about what we do to keep you safe

Account Access

We employ strategic security controls to keep your personal and account information secure and continuously monitored.

LatinoConnect Access

To keep your personal and account information safe, LatinoConnect offers these security features and alerts:

To meet our Strong Login Credentials requirements, we encourage you to create a unique username and password for secure access.
Turn On Multi-Factor Authentication (MFA) or Biometrics, such as fingerprint or face scan, to add an extra layer of protection to your login process.
- To switch MFA or Biometrics on, simply log in to LatinoConnect, open Menu, navigate to Settings, and click on Security to view Authentication.
Set Up Alerts to monitor and stay informed on your accounts. To access alerts, simply log in to LatinoConnect, open Menu and navigate to Alerts.
- Turn on Balance Alerts to know when your account balance changes.
- Turn on Withdrawal Alerts to get notified when money is taken from your account.
- Turn on Security Alerts to receive notifications on any suspicious activity.
- Turn on Mobile Alerts to receive all notifications directly to your registered mobile.
When you log in for the first time, you can Register Your Device for easier and trusted access.
LatinoConnect has Automatic Log-Out Features to help protect your account if you forget to log off.
Manage Payments Through the App to control your transactions or easily stop your payments anytime.

Fraud Detection & Monitoring

Keeping your money safe is our top priority. We use the latest fraud detection tools to spot and stop threats before they can harm your account. Here’s how we protect you:

We use Smart Fraud Detection Behavior Tracking where our system learns how you usually log in and make transactions. If something looks unusual, we get an alert right away.
We monitor online and card transactions in real-time to catch and stop fraud instantly through our Live Transaction Monitoring.
We count on Strong Security Systems with firewalls, anti-virus software, and other security tools to block hackers and threats.
We implement Extra Fraud Protection in addition to our own monitoring, such as fraud detection services to add another layer of security.
We do Daily Security Checks to review web activity every day to find and stop any suspicious behavior, like hacking attempts or unauthorized access.

These tools and security measures work together to keep your financial information safe and stop fraud as quickly as possible.

At LCCU, we are committed to protecting your personal and financial information with advanced security measures and proactive fraud prevention strategies. By staying informed and following best practices, you can help safeguard your accounts from online threats.

For more details on how we protect you and your responsibilities as a member, review our Online Services Agreement.

Member Login

Learn More About Today’s Current Threats

Learn How You Can Protect Yourself

Learn more about what we do to keep you safe

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