Fraud detection, or online forensics, plays a critical role in enabling us to protect your assets by allowing us to identify threats. The following are some of the steps we use:
- Real-time monitoring of online and card transactions using neural net technology
- Multiple firewalls, anti-virus systems, and multiple intrusion detection and prevention systems
- Branding protection to guard against spoofing
- Anti-Phishing and Anti-Trojan systems
- Monitoring of over 3.5 bil emails worldwide each day
- Extensive counter-measures to bring down fraudulent sites
- Monitoring of fraudulent networks to identify and obtain card and credential information available for sale in the underground markets
- Regular independent, external audits and 3rd party vulnerability testing of our systems and network including ‘hack attacks’ to try to break into our systems
- External fraud detection services to complement our internal efforts
- Daily web log review for attacks, threats, hackers, uploads, downloads, and attempted access from questionable locations
